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Frequently Asked Questions (FAQ)

Are you doing in-office sessions and/or virtual sessions?


Yes, we are doing both in-office and virtual sessions throughout the state of California.




Do you accept insurance?


We do not participate as an in-network provider. However, that does not mean you are not covered by health insurance. Many insurance providers such as Blue Cross/Blue Shield, United Health Care, or Aetna have out-of-network benefits. You can call member’s services number on the back of your insurance card and inquire about your out-of-network mental health benefits and they will let you know what portion of the cost for therapy they will reimburse for you.




How much does counseling services cost?


Please contact our office at 657-333-6144 for more information




What type of payment do you accept?


We accept cash, checks, and major credit cards as forms of payment. Payment is expected at the time of your appointment.




What is your cancellation policy?


A 24-hour notice for cancellation is required, otherwise you will be charged for the full rate of the session




Can I use my Flex/HSA card for payment?


YES!! If you would like to use one of these cards, please make sure to add the number on-line when you are completing your electronic forms.




How do I start?


We recommend scheduling a first session by clicking "request appointment" on the home page. Also please feel free to contact us at 657-333-6144 or admin@nurturingconnectionscounseling.com and if desired we can provide a 15-minute FREE phone call consultation to ensure that we are the right fit for you.




How long is the counseling process?


Every couple is unique and require different lengths of time in counseling. We aim to make real, tangible changes that you can feel in your relationship, therefore during the assessment phase, we will collaboratively identify your goals and develop a plan that will help you reach those goals and feel satisfied in your relationship once again.